Help Center

Help Center

Find quick tutorials for creating notes, syncing between devices, deleting or restoring notes, using Note PRO tools, recovering your account and migrating from the old app.

Tip: if you are inside the app, open this page from More Options > Help.

Basic use

Create and edit notes Learn how to create, edit, auto-save and find your notes. Delete, restore and RecycleBin Understand delete, restore, permanent delete and the 30-day cleanup.

Sync and account

Sync notes between devices How login, Sync Notes and automatic refresh keep your notes updated. Account and password recovery Recover access when you forgot your password or typed the wrong email. Verify your email Why email verification matters and how to fix an invalid email.

Note PRO

Locked Notes and PIN Use Note PRO to protect the notes list with a PIN and auto-lock. Note PRO and payments Understand subscription, trial, payment checks and what to do if payment is not found.

Advanced tools

Add images without using server storage Use local images, image links and location links in notes. Use the app offline What works offline, what needs internet and how to sync later.

Migration

Migrate notes from the old app Steps to move old local notes to the new online account safely.

Most common questions

How do I delete a note?

Open the notes list, select the note and use Delete Notes. The note goes to RecycleBin first. It is only permanently deleted if you empty the RecycleBin or after the cleanup period.

Where are my notes after login?

After login, wait for the first sync. If something is missing, use Sync Notes in the menu. If you created notes offline before logging in, they are imported once and then normal sync is used.

How do I disable Locked Notes?

Log out of the account and log in again. Logout clears the local PIN data from this device. Your notes are not deleted by this action.

I forgot my PIN. What can I do?

The PIN is saved only on the device. Log out and log in again to clear the local PIN. If you also forgot your account password, use account recovery.

Do I lose notes if I uninstall the app?

If your notes are synced with an account, you can recover them by logging in again. Notes created without login may exist only on the device and can be lost if the app data is removed.

Open Notepad Recover account Contact support